Public Number

Water Supplies Dept.

24-hours hotline

2824 5000

accounts related

2829 4682

water supplies

2829 4351

Shell Gas 24-Hours Emergency 

hotline

2322 2000

Shell Gas (LPG) Piped Customer Enquiry

   hotline

3665 9388

Hong Kong Electric

customer account enquiries

2887 3411

emergency reporting (24-hours)

2555 4999

PCCW

hotline

1000

directory enquiries 

1081

telephone repair / fault reporting

109

international call inquiry service

10013

NOW TV

hotline

2888 1888

Southern District Office

enquiries

2814 5720

Pok Fu Lam Post Office

enquiries

2550 6616 

Consumer complaint & enquiry hotline 

complaints/enquiries

2929 2222

Food & Environmental Hygiene Dept. 

enquiries & complaints hotline          (24-hours)

2868 0000

Southern district office

2552 8406

Dept. of Health

enquiry hotline

2833 0111

HK regional office

2961 8741

Drainage Services Dept. 

enquiries

2877 0660 

24-hours complaint hotline

2300 1110

Transport Complaints Unit

24-hours complaint hotlines 

2889 9999

The Hong Kong Observatory 

 local forecast & temperature   readings   (24-hours) 

  1878 066

tropical cyclone warning signal enquiries 

  2835 1473 

Airport directory & general enquiries 

enquiries

2181 8888

Cable TV

hotline

1832 832

MTR

hotline

2881 8888

KCR

hotline

2688 1333

First Bus

hotline

2136 8888

Citybus

hotline

2873 0818

KMB

hotline

2745 4466